Disclaimer

The information provided by Innteracto on this website and through the Innteracto platform is for general informational and commercial purposes only. While we make every effort to keep information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Service or the information contained on this website. Any reliance you place on such information is strictly at your own risk.

The Innteracto platform uses artificial intelligence to handle guest requests and generate automated responses. You acknowledge and agree that: • AI-generated responses may occasionally be inaccurate, incomplete, or contextually inappropriate • The AI concierge is not a substitute for trained hospitality staff in complex or sensitive situations • Innteracto does not guarantee that the AI will correctly interpret all guest messages, particularly in rare languages, unusual dialects, or highly ambiguous contexts • You remain responsible for reviewing and acting on guest requests routed through the platform • Critical operational decisions should not be made solely on the basis of AI-generated summaries or sentiment scores without human review We continuously improve our AI models to reduce errors, but zero-error AI performance cannot be guaranteed.

Any revenue figures, percentage improvements, or ROI estimates presented on this website or in marketing materials are illustrative examples based on general industry data and early platform usage patterns. They are not guarantees of future results. Actual outcomes will vary depending on: • Property size and occupancy rates • Staff responsiveness to platform notifications • Guest demographics and behaviour • Local market conditions • How consistently the platform is used and configured Innteracto is not liable for any business decisions made based on projected revenue figures presented on this website or in sales materials.

The Innteracto platform includes features designed to detect guest dissatisfaction and alert staff before a negative review is posted. However: • Innteracto does not guarantee the prevention of any specific negative review • The system may not detect all expressions of dissatisfaction, particularly in unusual phrasing or languages not fully supported • Response time from staff after receiving an alert is outside Innteracto's control • Innteracto has no ability to remove or modify reviews posted on third-party platforms such as TripAdvisor, Google, or Booking.com The review prevention feature is a risk-reduction tool, not a guarantee of outcome.

The Innteracto platform may integrate with or reference third-party services including SMS gateways, WhatsApp Business API, email providers, and mapping services. Innteracto is not responsible for: • The availability, accuracy, or reliability of third-party services • Any data handling practices of third-party service providers beyond what is specified in our Data Processing Agreements • Costs incurred through third-party services such as SMS delivery charges Links to third-party websites on this site are provided for convenience only. Innteracto does not endorse and is not responsible for the content of external websites.

Innteracto aims to provide a highly available and reliable service. However, we do not warrant that: • The Service will be available at all times without interruption • The Service will be free of errors, bugs, or security vulnerabilities • Data transmitted through the Service will always be transmitted without loss or corruption Planned maintenance will be communicated in advance where possible. Innteracto is not liable for any losses arising from service unavailability, including lost revenue, missed guest requests, or reputational damage.

Nothing on this website or within the Innteracto platform constitutes legal, financial, tax, or professional advice of any kind. Content related to pricing, contracts, data protection, and business operations is provided for general informational purposes only. You should consult qualified legal, financial, or professional advisors before making decisions based on information provided by Innteracto.

If you have questions about this Disclaimer or wish to report an issue with the Service, please contact us: Email: contact@innteracto.com Phone: +212 609971450 We take all reports seriously and will respond within 5 business days.