Platform Features
Innteracto is a complete AI concierge platform for hotels and restaurants — from the moment a guest scans a QR code to the moment they leave a five-star review.
< 1 day
Time to go live
5+
Languages supported
40+
Analytics dashboards
0
PMS integrations required
How It Works
< 1 day
From first conversation to your property going live. No PMS integration. No app for guests.
A QR code in the room or on the table opens a chat interface — fully branded as your property. The guest is talking to you in seconds.
Riad Al Andalous
AI Concierge · Online
Guest-Facing Features
Every feature your guests interact with is designed to feel effortless — and to carry your brand, not ours.
Your logo, your colours, your tone. Guests never see the Innteracto brand — the concierge is yours entirely.
French, Arabic, English, Spanish, and Darija. The AI detects the guest's language automatically and responds in kind.
An AI-powered visual menu with images and descriptions. Influences choice without pressure — captures attention and reduces hesitation.
Table bookings, birthdays, events, and special requests — handled automatically, without any staff intervention.
Automatically suggests dishes, drinks, or additional services based on context, guest history, and the moment of the visit.
Instant messaging between administrators and guests to resolve issues, confirm reservations, or respond to specific needs.
Management & Operations
The operator dashboard gives you complete visibility and control — from staff notifications to 40+ analytics dashboards and proactive reputation management.
Daily, weekly, or monthly notifications designed to increase repeat visits and drive ancillary revenue.
Import customer phone numbers and send targeted SMS promotions to build loyalty and drive return visits.
Guest behaviour trends, missing menu items frequently requested, recurring positive and negative feedback on dishes and services.
Recognises returning guests and remembers their preferences over time for a consistently personalised experience.
Guests order directly through the concierge, reducing wait times and operational friction for staff.
Detects negative feedback in real time and alerts management before it becomes a public review.
Promotions, special menus, events, and tailored services sent to the right guest at exactly the right moment.
Instant SMS and web notifications are sent to staff for every guest action — reservation, feedback, request, and more.
Plan Comparison
| Feature | Bronze | Silver | Gold |
|---|---|---|---|
| 24/7 AI guest chat | |||
| White-label branding | |||
| Multilingual (FR, EN, AR, Darija) | |||
| Request routing & staff notifications | |||
| Basic analytics dashboard | |||
| QR code guest access | |||
| Intelligent upselling engine | — | ||
| Guest sentiment analysis | — | ||
| Proactive reputation protection | — | ||
| Guest preference profiles | — | ||
| Proactive messaging campaigns | — | ||
| Role-based staff permissions | — | ||
| Multi-property management | — | — | |
| Advanced AI analytics (40+ dashboards) | — | — | |
| WhatsApp integration | — | — | |
| Unlimited SMS notifications | — | — | |
| Custom chatbot persona & tone | — | — | |
| Monthly strategy review call | — | — | |
| 4-hour SLA response guarantee | — | — |
Every feature on this page is live in your trial on day one. No technical setup. No PMS connection. No app for guests.
No credit card required · No PMS needed · Live in under a day