Every guest taken care of. Every opportunity captured.
Innteracto answers your guests 24/7 on WhatsApp, Instagram, Messenger and your web app, in their language, Moroccan Darija included. Every request reaches the right person and is tracked to the end, and every stay becomes a chance to sell more and earn better reviews.
- Nothing for guests to install
- With or without a PMS
- Live in a day
Works with the tools you already use
- WhatsApp Business
- Messenger
- Apaleo
- Mews
- Cloudbeds
- TripAdvisor
Who it's for
Built for hotels and for restaurants.
One platform, shaped to your business. Pick your case to see what Innteracto does for you.
Hotels and riads
A concierge for every room, from the welcome message to the review after check-out.
- Room requests routed and tracked
- Spa, dinner and late check-out offered at the right moment
- Arrivals synced with Apaleo, Mews or Cloudbeds
Restaurants and cafés
An AI waiter that presents your menu, takes bookings and brings guests back.
- Translated photo menu, by QR code and WhatsApp
- Table bookings with reminders
- Online ordering and delivery
A day in a hotel
Your team is excellent. It's just overloaded.
The same questions, 50 times a day
Wi-Fi, breakfast, parking, taxi: reception answers on repeat instead of welcoming guests.
Requests that get lost
Written on paper or a personal WhatsApp, and found at check-out: "nobody came about the AC".
Guests from all over the world
English, Spanish, German, Arabic, Darija: there isn't always someone who can answer.
At night, nobody answers
A message at 11 p.m. waits until morning. The guest remembers.
Sales that never happen
Spa, dinner, late check-out, transfers: nobody has time to offer them at the right moment.
The bad review comes too late
The unhappy guest says nothing during the stay… then writes it on Google or TripAdvisor.
How it works
From request to review, nothing gets lost.
- Received · 21:02
The stay
Before · During · After
- At check-in, a personal link: the concierge already knows the guest's name and room
- Each request goes to the right team, and the guest is updated at every step
- Dinner, spa or late check-out offered at the right moment, never pushy
- An unhappy guest is flagged to management while still in the hotel
All your channels
Where your guests already write.
Same AI, same answers, same tracked requests. Your team replies from one inbox.
On your own WhatsApp Business number.
Your account's direct messages.
Messenger
Messages to your Facebook page.
Web app
Guests scan the QR code in their room and the concierge opens. Nothing to download.
For the general manager
Know who is unhappy before TripAdvisor does.
Innteracto reads every stay: late requests, 😞 answers, negative conversations. You are alerted while the guest is still with you. Every morning, a briefing sums up the hotel on WhatsApp.
Dashboard illustration
White label
Your name. Your colours. Not ours.
Your guests never see Innteracto. They see your hotel, your colours and your own WhatsApp number.
- 1
You choose
Colour, fonts, corners, or a ready-made palette. The preview updates live.
- 2
Guests see your brand
Welcome screen, concierge and today's suggestions, in your colours and their language.
- 3
They ask, you deliver
"Two more pillows": housekeeping is told, and the guest follows the request.
Pricing
Simple, monthly, no long contract.
Bronze
Includes:
- 24/7 AI concierge in French, Arabic, English and Darija
- WhatsApp included, plus Instagram, Messenger and a QR-code web app
- Room service, housekeeping and maintenance routed and tracked
- Table bookings with reminders
- Photo menu, translated automatically
- Staff notified, reminders and live takeover
- Guest profiles: preferences remembered
- PMS connection: Apaleo, Mews, Cloudbeds
- Guest feedback, Google and TripAdvisor tracked
- Morning briefing and dashboard
- White label: your colours, your logo
Silver
Everything in Bronze, plus:
- Direct room booking by the AI
- Upselling and promotions at the right moment
- AI recommendations and local tips
- Search by ingredient and allergens
- Sentiment analysis and advanced analytics
Gold
Everything in Silver, plus:
- Taxi with automatic driver calls
- Guided setup
- Priority support by phone and WhatsApp
Prices exclude tax. Add-ons: SMS and extra message packs.
See the full plan detailsFrequently asked questions
Another question?
Message us on WhatsApp, we reply fast, in English, French, Arabic or Darija.
Chat on WhatsApp +212 609 971 450or by email contact@innteracto.com
Do my guests need to install an app?
No. They scan a QR code or write on WhatsApp, Instagram or Messenger. The concierge opens in the phone's browser.
Do I need a PMS?
No. With Apaleo, Mews or Cloudbeds, arrivals and departures sync automatically, read-only. Without a PMS, reception enters arrivals in Innteracto.
Does the AI understand Darija?
Yes, written in Latin or Arabic letters and in voice notes, as well as French, Arabic, English and other languages.
What if a guest wants to talk to a person?
The AI stops, your team is alerted in the inbox and takes over the conversation, then hands it back.
Can I use my own WhatsApp number?
Yes. You connect it yourself in a few minutes from the settings, by signing in with Facebook.
How long does it take to start?
Usually a day: the AI reads your website to prepare its first answers, and you complete them.